Richard Hawley

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PostPosted: Sat Oct 29, 2011 11:00 pm 
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Hawleytastic!
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Joined: Wed Dec 27, 2006 4:38 pm
Posts: 3554
Location: Cheshire
Is it just me, or is anyone else hacked off with the amount of feedback expected after the most trivial interaction with any commercial organisation? Surveys take longer than the transaction itself. Not participating in any more!

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PostPosted: Sun Oct 30, 2011 12:32 am 
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Resident YouTube tech guru
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Joined: Tue Mar 18, 2008 1:53 am
Posts: 6844
Location: Beside the big aeroplane.
...And then you're invited to write a review! Yes, I really liked the phone battery...... :roll:

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PostPosted: Mon Oct 31, 2011 10:10 pm 
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Hawleytastic!
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Joined: Sat Feb 16, 2008 4:26 pm
Posts: 1468
Location: Dvblinia
It's cheaper than hiring mystery shoppers. It's basically a way of making sure employees are paranoid all the time. In our shop you get put under serious pressure to get people to do those surveys and get your name mentioned. I hate giving them out, not because I'm afraid of what anyone will say, but more because I'm helpful and anyway.

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