Richard Hawley

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PostPosted: Wed Dec 05, 2007 9:49 pm 
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PostPosted: Thu Dec 06, 2007 1:41 pm 
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PostPosted: Fri Dec 07, 2007 7:50 pm 
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Okay the answer I have from iTunes is as follows:

I have escalated this issue to our engineering team for review, and we've verified with the provider of the content that £7.99 is the correct intended price for the album. The iTunes Store doesn't actually set the prices for the content. This is all pre-determined by the label providing the content to our site. The songs marked as "Album Only" are also decided by content provider. In this case, the provider has requested that only 3 songs are made available as singles for £0.79 each. The remaining 3 tracks are only offered for with the purchase of the entire album at £7.99.

I hope this information has been helpful. Thank you for being a valued iTunes Store customer. Have a wonderful day!


And looking at the iTunes store they have now made three of the songs album only - Tonight the Streets are Ours, Lonesome Town and I'm So Lonesome can only be obtained if you pay £7.99.

Sorry chaps, I've done my best, and I find it extremely odd that this is the case as iTunes songs ARE sold at 79p each, and more often than not the album only tracks are thrown in free of charge so long as you buy the whole album but it would appear it is all down to the label provider. I'm not sure in this case if Mute is the provider as the gig was specifically recorded by Apple for iTunes sale only. But I'm sure if iTunes are wrong with the above statement that Mute will take it up as people from the label do read this forum

The songs are great and are worth buying, my refund from this will go towards a raffle prize for the OR8 gig, as well as the CDs I've already promised.

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PostPosted: Sat Dec 08, 2007 12:04 am 
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PostPosted: Sat Dec 08, 2007 12:06 am 
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PostPosted: Sat Dec 08, 2007 2:57 am 
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I just got the message they're refunding the full 7.99 to me too. I just wanted the difference between the 7.99 and the 4.49, but whatever they want to do!


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PostPosted: Sat Dec 08, 2007 5:33 pm 
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PostPosted: Wed Dec 12, 2007 5:19 pm 
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PostPosted: Thu Dec 13, 2007 2:26 pm 
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I agree. If this was put at decent price surely there would be more downloads? The price it is now is too expensive.

Oh well...We can but wait.


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PostPosted: Mon Dec 17, 2007 12:10 am 
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Okay - it's back on sale at £4.49 - I'm So Lonesome is still album only, buy the album or you will miss the wonderful interplay of guitars and harmonica.

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PostPosted: Mon Dec 17, 2007 1:47 pm 
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PostPosted: Mon Dec 17, 2007 2:30 pm 
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PostPosted: Mon Jun 09, 2008 9:18 pm 
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The current price of the Live from London EP is £2.99. There's a few other Live from London EPs available at a lower price but I think it is only for a couple of weeks.

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PostPosted: Sun Jun 22, 2008 4:45 pm 
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I've just been back through this thread and noticed that people mentioned that this EP was in the iTunes Plus format when it came out. I bought it a month ago for £4.49 and all I got were 128kbps Protected AAC files. I asked the shop about this just before purchasing and they said it was only ever available in this format.
To give an example, my 'Just Like The Rain' is only 3.6MB in size. Presumably everyone else got the larger, better quality files? I'm not too thrilled by this.


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